Insurance-Tech: Changing the Face of the Sector
Until just a few years ago, insurance was a product that had to be sold. With a limited range of off-the-shelf, one-size-fits-all products available, there
Until just a few years ago, insurance was a product that had to be sold. With a limited range of off-the-shelf, one-size-fits-all products available, there
Fintech start-up Bharat Pe has been rewarded with a banking license. It raises a lot of questions. What is the ‘future’ bank going to look like? Will the physical walls crumble and give way to firewalls? Dr. KS Ranjani and Dr. Anjali Chopra conducted qualitative research with both customers of digital banking services and financial service providers to understand the drivers of the depth of digital banking adoption.
Although some industries, like manufacturing, will revert to physical workspaces, there is likely to be a greater tendency to hybrid models that blend working from home and trips to the workplace, once the pandemic is behind us.